Refund policy

At Luméa™, every order is handled with care and precision — from packaging to delivery.
We believe your experience should be as smooth and refined as the product itself.

Returns & Replacements

Because each Luméa™ dispenser is thoroughly inspected and tested before shipping, we do not accept returns or refunds for change of mind or incorrect orders.

However, if your product arrives damaged, defective, or not functioning properly, we’ll gladly send a replacement free of charge.
To request a replacement, please contact us within 7 days of delivery at:
📧 lumeaofficialstore.info@gmail.com

Replacement Requirements:

  • Provide your order number and proof of purchase.

  • Attach a clear photo or short video showing the issue.

 

Our support team will review your case promptly and ensure a quick resolution.

Our Commitment

Your satisfaction is our priority.
We stand behind the quality of every Luméa™ product and aim to make every experience elegant, effortless, and worry-free.

Luméa™