FAQ
Frequently Asked Questions
1️⃣ How do I set the time on the LED display?
Your dispenser features two buttons, positioned one above the other.
1. Turning On
• Press and hold the bottom button to power on the dispenser.
2. Entering Time-Setting Mode
• While the dispenser is ON, press and hold the top button to enter time-setting mode.
3. Setting the Hours
• Press the bottom button repeatedly to adjust the hour.
• When the hour is correct, confirm by pressing the top button once.
4. Setting the Minutes
• The display will automatically switch to minutes.
• Press the bottom button to adjust the minutes.
• When finished, hold the top button to save the time and exit the setting mode.
2️⃣ Is the dispenser suitable for both kitchen and bathroom use?
Absolutely. Its waterproof and durable design makes it perfect for bathroom sinks, kitchen counters, or any modern space — ideal for hand soap, dish soap, or sanitizer.
3️⃣ How fast does it dispense foam?
In just 0.25 seconds, smooth, rich foam instantly — effortless hygiene at the wave of your hand.
4️⃣ Does it display battery and temperature information?
Yes — the full-screen LED display shows battery level, indoor temperature, and time, so you always know when it’s time to recharge.
5️⃣ How long does the battery last?
With normal use, a full USB-C charge lasts up to 60 days.
Charging takes only 2–3 hours.
💡 We recommend fully charging your dispenser after it arrives for optimal performance.
6️⃣ Is it waterproof?
Dispanser is splash-resistant and protected against water droplets, making it suitable for use in bathrooms and kitchens near sinks. It should not be washed directly under running water.
7️⃣ How do I install it?
Installation is quick, secure, and completely punch-free:
- Clean and dry the wall.
- Peel off the adhesive film on the wall bracket.
- Press firmly and hang the dispenser.
No tools required — done in seconds.
8️⃣ What kind of soap can I use?
You can use hand soap, dish soap, or shower gel.
For best results, dilute with 3–8 parts water for smooth, consistent foam.
9️⃣ Does it automatically stop dispensing?
Yes — dispanser features smart sensor technology that stops instantly when your hand moves away, preventing waste and mess.
🔟 Do you offer free shipping?
Yes — we offer free worldwide shipping.
Orders are processed within 24–48 hours and typically arrive in 3-15 business days, depending on your location.
💬 Didn’t find what you’re looking for?
Our support team is here to help.
Contact us anytime at
— we’ll respond within 24 hours.
Luméa™